Privacy Notice

Who provides this site and training

This website and Software Signal training are provided by Suyog Joshi in Pune, Maharashtra, India. Privacy, support and grievance requests use the contact details below.

Information collected and why

• Website use: page, browser, device and approximate location information used for aggregate analytics, security and site improvement.
• Contact and feedback: name, email, message, anonymous feedback identifier, rating and optional comment used to answer enquiries, prevent spam and understand whether content was useful.
• Training interest and communication: contact details, course choice, message and consent evidence used to answer requests and send updates you requested.
• Application and enrolment: identity, email, timezone, adult confirmation, readiness answers, references and versioned acknowledgements used to authenticate, review and administer an application.
• Payment: transaction identifiers, amount, status, invoice, refund and reconciliation records when payment is available. Suyog Joshi and Software Signal do not store card details, bank credentials, CVV or UPI PIN.
• Learning and completion: attendance, submissions, support activity, access and completion evidence when a course runs.
• Security and operations: session, audit and limited operational logs used to maintain access, prevent misuse, investigate failures and preserve reliable records.

Do not send sensitive or unnecessary personal information through free-text fields.

Service providers and storage

GitHub Pages hosts the public website. Google Analytics measures public-page use. AWS services support authentication, forms, application storage, email and operations. Razorpay may process payments. Meeting, storage and learning-resource providers such as Microsoft Teams, OneDrive and GitHub are disclosed before use for a cohort.

Cookies and browser storage

Google Analytics may use browser identifiers for site measurement. The site also uses browser storage for navigation state, anonymous feedback identity, application drafts and authenticated learner sessions. Disabling storage may prevent those features from working correctly.

How long information is retained

• Abandoned application drafts stored in your browser: up to 7 days or until submission.
• Declined, withdrawn or superseded training readiness answers: deleted or anonymised after 12 months unless needed for a dispute or legal obligation.
• Active learner records: retained for the learner relationship, then reviewed for deletion or anonymisation at closure.
• Required acknowledgement and audit evidence: retained for 3 years after the related application or learner relationship ends.
• Communication delivery metadata and support records: normally 12 months, or longer while an active matter is being resolved.
• Payment and invoice records: retained for applicable financial, fraud-prevention, dispute and legal obligations.
• Recordings and completion records: the applicable cohort notice states the period before enrolment.

Optional choices

Marketing, testimonials and identifiable public or promotional use are optional and separate from application, enrolment and course access. Declining or withdrawing optional consent does not affect admission.

Access, correction and deletion

You may request access to, correction of or deletion of your information. Identity may need to be verified. Some minimal financial, fraud-prevention, dispute, security or legal records cannot be deleted immediately; the response will explain what is retained and why.

Privacy, support and grievance contact

Suyog Joshi
Provider and grievance contact
Pune, Maharashtra, India
contact@suyogjoshi.com

Messages are acknowledged within 2 business days. A substantive response or progress update is provided within 7 business days. Reply to the same thread to escalate an unresolved concern.

Changes to this notice

Material changes are published with a new version and effective date. Where a change affects an application or enrolment, it is communicated through the available learner contact channel. Previously recorded acknowledgements are not silently rewritten.

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